FAQ

How do i buy my tickets?
- The tickets are paid with MasterCard / Visa or advance by bank transfer

How do I get my tickets delivered ?
- Via email for direct or letter in the mail
How does the prepayment work?
- The amount will be deposited to Nortics bank and registered after payment (2-3 Business Days ) , your tickets will be sent to you
Has my payment arrived ?
- For card payments, you will receive your tickets within 5 minutes, the prepayment takes 2-3 business days before the payment reaches us.
Can I refund tickets ?
- No, not normally , in rare cases , you may contact the organizer who then notifies us of any refund.
I have a question about the event itself who should I contact ?
- You will find contact details for the organizer under "Support"
I have problems with my reservation who do I contact ?
- Go to " Support" at the top of the reservation page or go directly to www.nortic.se / support
I did not manage to book , I can book via email ?
- Sorry, we're unable to accept bookings via email